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Returns & Exchanges

KandeeGemsBoutique.com Return Policy 

Changed your mind? We’ll gladly accept unworn, unwashed, or defective merchandise purchased on KandeeGemsBoutique.com for return or exchange.

For returns received within 14 days of delivery, we’ll credit your original form of payment.

Please note: If you paid with a gift card, a new gift card in the amount of the credit will be issued and mailed to you. If you paid with an e-gift card, a new e-gift card in the amount of the credit will be emailed directly to you.

Need help or have questions? Please contact us.

Gift cards cannot be returned or exchanged.

Intimates Returns 

We’re unable to process returns for intimate apparel items that have been worn or are returned in a soiled condition. All intimate apparel must be returned in original condition within 7 days, with original packaging and tags attached. 

Vintage Loves / KG Home Products Return Policy 

Items from our Vintage Home jewel stones / Home Decor - Pillows line cannot be returned. Please make your selections with care and carefully review all product information and sizing before making a purchase. Need help or have questions? Please contact us.